Introduction
At Urban Ethnicc by Nisha, we respect your privacy and value the confidence you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.
Our objective is to offer a seamless and personalized shopping experience while maintaining responsible and secure handling of your data.
By visiting our website or purchasing from us, you agree to the practices described in this policy.
Information We Collect
To serve you better, we collect certain types of information when you interact with our website or place an order.
Personal Information
When you place an order with Urban Ethnicc by Nisha, we may collect personal details such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
This information allows us to process and deliver your order efficiently.
Size and Style Preferences
To improve your shopping experience, we may store information related to your preferred clothing sizes and style preferences. This may include size selections such as S, M, L, XL or preferred silhouettes like A-line, Anarkali, or straight-cut designs. Maintaining this information helps us recommend suitable products in the future.
Payment Details
For security reasons, we do not store credit card numbers or banking information. All payments are processed securely through trusted third-party payment gateways. We only receive confirmation of successful or failed transactions.
How We Use Your Information
The information collected through our website helps us operate our business and improve your shopping experience.
Order Processing
Your personal details are used to confirm your order, process payment, arrange shipping, and communicate order updates.
Personalized Shopping Experience
Information such as size preferences or browsing patterns helps us recommend products that may suit your style and fit better.
Marketing Communication
With your permission, we may send you emails regarding new collections, special offers, or brand updates. You can unsubscribe from these communications at any time.
Website Improvements
We may analyze customer behavior, preferences, and shopping trends to improve our website layout, product offerings, and overall service.
Sharing Information with Delivery Partners
We respect your privacy and do not sell or rent your personal information to advertisers or unrelated third parties.
However, certain information must be shared with trusted service providers in order to complete your order.
Courier and Logistics Partners
To deliver your order, we share necessary details such as:
-
Name
-
Shipping address
-
Contact number
This information is provided only to courier companies responsible for delivering your package and sending delivery updates.
Communication During Delivery
Delivery partners may contact you through phone, SMS, or WhatsApp to coordinate delivery timing or confirm your address.
All such partners are expected to handle your information responsibly and only for delivery purposes.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Website Functionality
Cookies allow the website to remember items added to your cart and maintain session activity while browsing.
Analytics
We may use analytics tools to understand how visitors interact with our website. This helps us learn which products and pages are most popular and improve our services accordingly.
Managing Cookies
Most web browsers allow you to control cookie settings. Disabling cookies may affect certain website features such as checkout or cart functionality.
Data Protection
Protecting your information is important to us. We use appropriate security measures to safeguard your personal data.
Secure Transmission
Our website uses SSL encryption to protect information transferred between your device and our servers.
Restricted Access
Access to customer information is limited to authorized team members and service providers who require it to perform their responsibilities.
Data Retention
We retain personal information only for as long as it is required to fulfill orders, provide customer support, maintain business records, and comply with legal or regulatory obligations.
Once the information is no longer required, it is securely deleted or anonymized.
Your Rights
As a customer, you have the right to request access to the personal information we hold about you. You may also request corrections if any information is inaccurate.
Subject to applicable laws, you may request that we delete your personal information from our records.
Requests related to your data can be made by contacting us through the email provided below.
Updates to This Policy
Urban Ethnicc by Nisha may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or website functionality.
The most recent version will always be available on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
Urban Ethnicc by Nisha
Flat no 2, Ground Floor,
Patel House, Behind Vakratunda Royale,
Opposite Arts in Motion Studio,
Sion East, Mumbai - 400022
Mumbai, Maharashtra, India
Email: urbanethniccbynisha@gmail.com
